.tp-support-widget{position:fixed;right:20px;bottom:20px;z-index:1055;font-family:Inter,system-ui,sans-serif}.tp-support-widget.is-ws-unavailable{display:none}.tp-support-widget__launcher{width:60px;height:60px;border:0;border-radius:50%;background:linear-gradient(135deg, #1f8ceb 0%, #36b0ff 100%);color:#fff;box-shadow:0 18px 36px rgba(31,140,235,.28);display:inline-flex;align-items:center;justify-content:center;position:relative}.tp-support-widget__launcher i{font-size:1.5rem}.tp-support-widget__launcher-dot{position:absolute;top:4px;right:4px;width:14px;height:14px;border-radius:50%;background:#ff3b30;border:2px solid #fff;box-shadow:0 0 0 3px rgba(255,59,48,.18);opacity:0;transform:scale(0.75);transition:opacity .18s ease,transform .18s ease;pointer-events:none}.tp-support-widget__launcher-dot.is-visible{opacity:1;transform:scale(1);animation:tp-support-widget-dot-pulse 1.8s ease-in-out infinite}@keyframes tp-support-widget-dot-pulse{0%,100%{box-shadow:0 0 0 3px rgba(255,59,48,.18)}50%{box-shadow:0 0 0 6px rgba(255,59,48,.08)}}.tp-support-widget__panel{position:absolute;right:0;bottom:76px;width:min(360px,100vw - 24px);height:min(620px,100vh - 110px);background:var(--bg-surface);border-radius:22px;box-shadow:0 26px 60px rgba(17,37,66,.2);overflow:hidden;display:none;flex-direction:column}.tp-support-widget.is-panel-custom .tp-support-widget__panel{right:auto;bottom:auto}.tp-support-widget.is-open .tp-support-widget__panel{display:flex}.tp-support-widget__header{background:linear-gradient(135deg, #1485e4 0%, #39aaf8 100%);color:#fff;padding:16px 18px;display:flex;align-items:center;justify-content:space-between;gap:12px;cursor:grab;user-select:none;touch-action:none}.tp-support-widget.is-panel-dragging .tp-support-widget__header{cursor:grabbing}.tp-support-widget__header-main{display:flex;align-items:center;gap:12px;min-width:0}.tp-support-widget__header-icon{width:44px;height:44px;border-radius:50%;background:hsla(0,0%,100%,.18);border:1px solid hsla(0,0%,100%,.45);display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;box-shadow:inset 0 1px 0 hsla(0,0%,100%,.18)}.tp-support-widget__header-icon i{font-size:1.2rem;color:#fff}.tp-support-widget__header-copy{min-width:0}.tp-support-widget__title{font-size:1rem;font-weight:600;margin:0;color:#fff}.tp-support-widget__subtitle{margin:2px 0 0;font-size:.88rem;line-height:1.2;color:hsla(0,0%,100%,.94)}.tp-support-widget__close{background:rgba(0,0,0,0);border:0;color:inherit;font-size:1.2rem;line-height:1;padding:0;cursor:pointer}.tp-support-widget__resize-handle{position:absolute;left:0;bottom:0;width:24px;height:24px;z-index:3;cursor:nesw-resize;touch-action:none}.tp-support-widget__resize-handle::before{content:"";position:absolute;left:7px;bottom:7px;width:14px;height:14px;background:linear-gradient(45deg, transparent 0 42%, rgba(100, 116, 139, 0.42) 42% 52%, transparent 52% 100%) 0 8px/6px 6px no-repeat,linear-gradient(45deg, transparent 0 44%, rgba(100, 116, 139, 0.34) 44% 54%, transparent 54% 100%) 0 4px/10px 10px no-repeat,linear-gradient(45deg, transparent 0 46%, rgba(100, 116, 139, 0.26) 46% 56%, transparent 56% 100%) 0 0/14px 14px no-repeat;opacity:.78;transition:opacity .16s ease,transform .16s ease}.tp-support-widget__resize-handle:hover::before,.tp-support-widget.is-panel-resizing .tp-support-widget__resize-handle::before{opacity:1;transform:translate(1px, -1px)}.tp-support-widget.is-panel-resizing,.tp-support-widget.is-panel-resizing .tp-support-widget__panel{cursor:nesw-resize;user-select:none}.tp-support-widget__body{flex:1;min-height:0;background:#f5f7fb;padding:14px;overflow-y:auto}.tp-support-widget__intro{background:var(--bg-surface);border-radius:18px;padding:14px;box-shadow:0 6px 18px rgba(38,58,92,.08)}.tp-support-widget__intro-title{margin:0 0 8px;font-size:.95rem;font-weight:700}.tp-support-widget__intro p{margin:0;color:#64748b;font-size:.88rem;line-height:1.45}.tp-support-widget__topics{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.tp-support-widget__topic{border:0;border-radius:var(--radius-pill);padding:8px 12px;font-size:.82rem;background:#e8f2ff;color:#14589c}.tp-support-widget__messages{display:flex;flex-direction:column;gap:10px}.tp-support-widget__bubble{max-width:86%;border-radius:18px;padding:10px 12px;font-size:.9rem;line-height:1.45;white-space:pre-wrap;word-break:break-word;display:flex;flex-direction:column;gap:8px}.tp-support-widget__bubble--client{align-self:flex-end;background:#dfe9ff;color:#1d3557}.tp-support-widget__bubble--operator{align-self:flex-start;background:var(--bg-surface);color:#243046;box-shadow:0 4px 14px rgba(36,48,70,.08)}.tp-support-widget__typing-indicator{align-self:flex-start;display:inline-flex;align-items:center;gap:8px;max-width:86%;border-radius:18px;padding:9px 12px;background:var(--bg-surface);color:#64748b;font-size:.84rem;box-shadow:0 4px 14px rgba(36,48,70,.08)}.tp-support-widget__typing-dots{display:inline-flex;align-items:center;gap:3px}.tp-support-widget__typing-dots span{width:5px;height:5px;border-radius:50%;background:#7c8ca1;animation:tp-support-typing-dot 1.1s ease-in-out infinite}.tp-support-widget__typing-dots span:nth-child(2){animation-delay:.15s}.tp-support-widget__typing-dots span:nth-child(3){animation-delay:.3s}@keyframes tp-support-typing-dot{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}.tp-support-widget__bubble-meta{font-size:.72rem;color:#7c8ca1;margin-top:4px;display:flex;align-items:center;justify-content:space-between;gap:8px}.tp-support-widget__receipt{flex:0 0 auto;display:inline-flex;align-items:center;font-size:.85rem;line-height:1;font-weight:700}.tp-support-widget__receipt.is-sent{color:#8b97a8}.tp-support-widget__receipt.is-read{color:#18a058;letter-spacing:-0.15em;padding-right:.15em}.tp-support-widget__bubble-image{display:block;max-width:min(240px,100%);border-radius:14px;box-shadow:0 8px 20px rgba(25,54,95,.14)}.tp-support-widget__bubble-image-button{display:inline-flex;max-width:min(240px,100%);border:0;background:rgba(0,0,0,0);padding:0;border-radius:14px;cursor:zoom-in}.tp-support-widget__bubble-image-button:focus-visible{outline:3px solid rgba(31,140,235,.35);outline-offset:3px}.tp-support-widget__contact-toggle{margin-top:10px;border:0;background:rgba(0,0,0,0);color:#1661b3;font-size:.82rem;font-weight:600;padding:0}.tp-support-widget__contact{display:none;margin-top:10px;background:var(--bg-surface);border-radius:var(--radius-lg);padding:12px;box-shadow:0 6px 18px rgba(38,58,92,.08)}.tp-support-widget__contact.is-visible{display:block}.tp-support-widget__contact input{width:100%;border:1px solid #d8e1ed;border-radius:var(--radius-md);padding:10px 12px;font-size:.88rem;margin-top:8px}.tp-support-widget__contact-actions{display:flex;justify-content:flex-end;margin-top:10px}.tp-support-widget__contact-save{border:0;border-radius:var(--radius-md);background:#1485e4;color:#fff;padding:9px 14px;font-size:.84rem;font-weight:600}.tp-support-widget__footer{border-top:1px solid #e5edf6;padding:12px;background:var(--bg-surface);position:relative}.tp-support-widget__dropzone{position:absolute;inset:12px;border:2px dashed rgba(20,133,228,.35);border-radius:18px;background:rgba(232,242,255,.96);color:#14589c;display:none;align-items:center;justify-content:center;gap:10px;font-size:.88rem;font-weight:600;pointer-events:none;z-index:2}.tp-support-widget.is-dragover .tp-support-widget__dropzone{display:flex}.tp-support-widget__composer{display:flex;gap:10px;align-items:flex-end}.tp-support-widget__attach{min-width:44px;height:44px;border:1px solid #d8e1ed;border-radius:14px;background:#f8fbff;color:#1661b3}.tp-support-widget__composer textarea{flex:1;min-height:44px;max-height:calc(7em + 20px);border:1px solid #d8e1ed;border-radius:14px;resize:none;padding:10px 12px;font-size:.9rem;line-height:1.4;overflow-y:hidden}.tp-support-widget__pending{display:flex;align-items:center;gap:10px;margin-top:10px;padding:10px 12px;border:1px solid #d8e1ed;border-radius:var(--radius-lg);background:#f8fbff}.tp-support-widget__pending-preview{width:52px;height:52px;border-radius:var(--radius-md);overflow:hidden;background:#dfe9ff;flex:0 0 auto}.tp-support-widget__pending-preview img{width:100%;height:100%;object-fit:cover;display:block}.tp-support-widget__pending-main{min-width:0;flex:1 1 auto}.tp-support-widget__pending-title{font-size:.82rem;font-weight:700;color:#243046}.tp-support-widget__pending-name{font-size:.76rem;color:#6d7d92;word-break:break-word}.tp-support-widget__pending-remove{width:32px;height:32px;border:0;border-radius:50%;background:#e6eef9;color:#4b5b71;font-size:1.1rem;line-height:1}.tp-support-widget__send{min-width:46px;height:46px;border:0;border-radius:14px;background:#1485e4;color:#fff}.tp-support-widget.is-uploading .tp-support-widget__composer textarea,.tp-support-widget.is-uploading .tp-support-widget__attach,.tp-support-widget.is-uploading .tp-support-widget__send,.tp-support-widget.is-uploading .tp-support-widget__pending-remove{opacity:.7}.tp-support-image-viewer{position:fixed;inset:0;z-index:3000;display:none;color:#f8fbff}.tp-support-image-viewer.is-open{display:block}.tp-support-image-viewer__backdrop{position:absolute;inset:0;background:rgba(8,14,25,.86)}.tp-support-image-viewer__surface{position:absolute;inset:0;display:flex;flex-direction:column;min-width:0;min-height:0}.tp-support-image-viewer__toolbar{position:relative;z-index:1;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;background:rgba(10,18,32,.78);backdrop-filter:blur(10px)}.tp-support-image-viewer__title{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.9rem;font-weight:600}.tp-support-image-viewer__actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}.tp-support-image-viewer__actions button,.tp-support-image-viewer__actions a{width:38px;height:34px;border:1px solid hsla(0,0%,100%,.22);border-radius:8px;background:hsla(0,0%,100%,.1);color:#fff;display:inline-flex;align-items:center;justify-content:center;text-decoration:none;font-size:1rem;font-weight:700}.tp-support-image-viewer__actions [data-role=scale]{width:64px;font-size:.78rem}.tp-support-image-viewer__viewport{position:relative;z-index:1;flex:1;min-height:0;overflow:auto;overscroll-behavior:contain}.tp-support-image-viewer__stage{min-width:100%;min-height:100%;display:flex;align-items:center;justify-content:center;padding:16px}.tp-support-image-viewer__stage img{display:block;max-width:none;max-height:none;border-radius:8px;box-shadow:0 24px 80px rgba(0,0,0,.38);user-select:none;-webkit-user-drag:none}.tp-support-image-viewer.is-pannable .tp-support-image-viewer__stage img{cursor:grab}.tp-support-image-viewer.is-dragging .tp-support-image-viewer__stage img{cursor:grabbing}.tp-support-image-viewer__error{display:none;max-width:360px;padding:14px 16px;border-radius:10px;background:hsla(0,0%,100%,.12);text-align:center}.tp-support-image-viewer.is-loading .tp-support-image-viewer__stage::after{content:"Загрузка...";padding:10px 14px;border-radius:999px;background:hsla(0,0%,100%,.12)}.tp-support-image-viewer.is-loading .tp-support-image-viewer__stage img,.tp-support-image-viewer.is-error .tp-support-image-viewer__stage img{display:none}.tp-support-image-viewer.is-error .tp-support-image-viewer__error{display:block}@media(min-width: 576px){.tp-support-widget__composer{padding-left:8px}}@media(max-width: 575.98px){.tp-support-widget{right:12px;bottom:12px}.tp-support-widget__panel{right:-2px;width:calc(100vw - 24px);height:min(72vh,620px);bottom:72px}.tp-support-widget__header{cursor:default;touch-action:auto;user-select:auto}.tp-support-widget__resize-handle{display:none}.tp-support-image-viewer__toolbar{align-items:flex-start;flex-direction:column}.tp-support-image-viewer__actions{width:100%;flex-wrap:wrap}}